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SHIPPING & TRACKING
How long does it take to receive the orders?
We are currently experiencing a very high order volume, and shipping time might be longer than usual.
Orders are processed within 1-2 business days.
Shipping will take around 3-9 business days depending on your location.
Estimated delivery times by region depending on your location:
🌏 Asia: 4-9 business days
🌏 USA & Canada: 3-7 business days
🌏 Latin America: 5-9 business days
🌏 Europe: 4-8 business days
🌏 Africa: 5-10 business days
Do you ship overseas?
Yes, we ship all over the world. We currently ship to 75+ countries. Shipping costs will apply, and will be added at checkout.
Shipping is FREE for orders over $85 / €80 / £70.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country.
Can I track my order?
Yes! Once your order is shipped, the tracking number will be sent via email, followed by the link to geolocate your package.
RETURNS & EXCHANGE
What are the return rules?
You can return a product for any reason within 30-days guaranteed. No questions asked.
We do not charge a return fee.
For more info please visit our Return Policy.
How do returns work?
By simply sending us an e-mail on support@reforgemen.com or through the contact form.
Our support team will then guide you through the return process.
When will I get my money back?
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this.
When will I receive my cashback?
In some cases we offer cashbacks, to prevent any hassles with returning the products and to compensate for any dissatisfaction.
When the cashback is approved it will be reflected on your bank account within 3-5 business days, you will get an e-mail about this.
GENERAL INFORMATIONS
What size should I get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart.
To ensure the perfect fit, we recommend consulting the size chart before placing your order.
If you prefer a more relaxed / comfortable fit, consider going one size up.
For a slimmer, more tailored look, stick with your usual size.
Can I place a wholesale order?
You can contact us through support@reforgemen.com or our contact page! We will be happy to assist you.
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing.
We source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
How can I pay?
We currently offer the following trusted payment methods.
- All credit and debit cards
- American Express
- PayPal
- Klarna
- Amazon Pay
- Google Pay
- Shop Pay
We have taken extra measurements to make sure each checkout is done encrypted & safe with SSL Secure Payments, the same used from Amazon.
CONTACT US
Did not find your question or need personal assistance?
Send us an e-mail on support@reforgemen.com or send us a message through our contact page.